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Independent Guidance for Migrating to the Service Oriented Cloud

David Sprott

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The service factory concept has been in vogue for some time. As long ago as July 1989 the Harvard Business Review published a seminal article by Chase and Garvin titled The Service Factory[i]. They argued that "The factory of the future is not a place where computers, robots, and flexible machines do the drudge work . . . the next generation, then, will compete by bundling services with products, anticipating and responding to a truly comprehensive range of customer needs." In this paper we explore the concept of the Service Factory as a Service (SFaaS) which provisions software services delivered on-demand using the SaaS (Software as a Service) model. As Chase and Garvin envisaged, the Service Factory as a Service is a combination of technology products that deliver very high quality and productivity, combined with professional services that integrate the factory... (more)

Oh No! We need another Practice Framework?

A few years ago I commented [in Beware the New Silos, ref 1 below] that in a complicated world we cope by specialization - and across the industry in general and in individual enterprises specifically we have created silos of our primary disciplines. The widely used frameworks and methods illustrate that common practice of discipline centricity. We don’t have to look too far for examples such as Enterprise Architecture (TOGAF), Governance (Cobit), SOA (separately by OASIS, OMG, Open Group), Agile methods (many and various), Business Process Management (BPM) and IT Service Managem... (more)

Framework for Service Oriented Ecosystem

I note interesting debates about the need for a next-generation EA framework. However I am disappointed by the less than radical nature of debate that, at least I, have observed. I submit a good place to start is with the fundamental nature of business and how it is evolving and to consider what the enterprise of the future looks like. There are many indicators that we are entering a new phase of IT exploitation that will represent a real paradigm shift. Paul Krugman suggests IT is at last becoming significant, enabling a technology revolution to rival previous technology revolut... (more)

Integrating Strategic Planning for Cloud and SOA

In October 2010 Gartner Group assessed that Cloud Computing is at the top of the Hype Curve, the peak point of inflated expectations. But no one really needs this authoritative assessment to confirm an opinion that the industry in general is still in the early stages of Cloud Computing. An even more recent survey reveals that just 7% of organizations have approved cloud strategies and most organizations are now planning to establish strategic plans. So notwithstanding the cautionary reports, most government and commercial enterprises are planning to move rapidly to embrace the pr... (more)

Shared Vocabulary for Business Innovation and Modernization

Do you remember when computers were hard to use? In fact it's just nine years since a GM press release asserted that if they developed technology like Microsoft, we would all be driving cars that for no reason at all, would crash twice a day, shut down and refuse to restart. Since then Apple has showed Microsoft the way, and we all use smart phones, tablets and PCs that are genuinely easy to use and remarkably resilient. Because of this great leap forward in personal device usability the smart phone user on the proverbial Clapham Omnibus might reasonably expect that enterprise s... (more)